Frequently Asked Questions
Q: Who are we?
A: We are Easy UK Airport Transfers transferring passengers from and to London airports to Hotels, Stations, Long distance and Cruise ports such as Southampton, Harwich, Portsmouth and Dover.
Q: What area do you cover?
A: At the moment we cover London and the Home Counties.
Q: Which airports do you cover?
A: Heathrow, Gatwick, Stansted, Luton, London city Airport. Birmingham, Bristol, Manchester
Q: Which Seaport do you cover?
A: We cover Southampton, Harwich, Felixstowe, Portsmouth and Dover for all other destination please call us.
Q: What type of vehicles do you have?
A: We have Saloon, Estate, MPV (People Carrier), MPV+, 8 Seaters, VIP Cars, and Coach/ Minibus
Q: How can I pay for this service?
A: We accept all major credit cards as payment or alternatively you can pay by cash to the driver.
Q: What if my flight is delayed? Will I be charged extra?
A: We monitor flight arrivals before any drivers are dispatched, and no you will not be charged any extra for flight delays.
Q: Where do I meet my driver when I land at the airport?
A: Drivers normally enter the terminal approximately 20 minutes after a flight has landed, they will hold an name board with your name on it and will be located by the Airport information desk at whichever airport or terminal.
Q: What if I cannot locate my driver?
A: Call our 24hr support line on 0203 413 2003 quoting your reference no or your name and our experienced staff will be able to assist.